Privacy Policy for House of Didie
HOUSE OF DIDIE views privacy, security and compliance with applicable data protection and privacy laws seriously. We are committed to protecting your privacy and personal information and complying with applicable data laws in South Africa when you access or make use of the HOUSE OF DIDIE web site, and accordingly, shall take all reasonable steps, including technological, procedural and controls, to protect your personal information. Any personal information that you provide when accessing HOUSE OF DIDIE Website will be used and retained in accordance with this Privacy Policy and all other relevant codes and standards. This Privacy Policy is intended to inform you of the privacy practices that apply to your access and use of the HOUSE OF DIDIE Website, and to explain how we collect, store, use, transfer and disclose your personal information. We also describe the kinds of information that HOUSE OF DIDIE collects from you.
1.Information that we may collect about you
1.1 We use the term “personal information” or “personal data” to mean information that relates to you. Personal information includes, for example, your name, contact information including your cell phone number and email address. Information that is not linked to a particular individual, such as statistical or aggregated information, is not personal information and is not covered by this Privacy Policy. We may collect, process, use, disclose, and transfer non-personal information for any purpose. You can choose not to provide personal information that we may request of you, but, in general, most of the personal information we request is required in order to provide the Services, and the lack of such personal information may prevent us from doing so.
1.2 We may also collect information about you when you use the site, report a problem with the site, use support services, or communicate with us. In addition, information may be collected when you respond to customer surveys and promotions. What is mentioned above is not a complete list of all the ways that we could collect information.
1.3 Internet protocol addresses.
We may collect information about your device, including where available your internet protocol address, operating system, and browser type, for system administration and to report aggregate information to our advertisers and/or service providers. This is statistical information about your browsing actions and patterns and does not identify you.
1.4 Cookies and other analytics.
By using the HOUSE OF DIDIE Website, you are consenting to our use of cookies, caching tools, and analytics tools, in accordance with this Privacy Policy. If you do not agree, please refrain from using the HOUSE OF DIDIE Website. Like many application, we use cookies and similar technologies to collect additional data and to improve our Services. These technologies use small data files that are transferred to your device. If you return to an application, it shows that it is a repeat visit. The technologies cannot be used to identify you on the websites of third parties, including the website of the analysis provider. It can additionally be used to store your preferred settings, e.g., language and country settings so that they will be immediately available on your next visit. We use the web analysis system in order to raise the efficiency of our Website. Personal information is collected and stored electronically, provided voluntarily with your consent and knowledge.
2. Where we store your Personal Information
The information that we collect from you may be transferred to and stored within the borders of South Africa. By submitting your personal information, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this privacy policy and in accordance with the terms of the Protection of Personal Information Act,2013 (POPIA).
3. Use and analysis of personal information
3.1 For us to make your use of the HOUSE OF DIDIE Website and Services as successful as possible, HOUSE OF DIDIE collects, stores and uses your personal information. Below are some of the purposes for us collecting your personal information, in relation to which you hereby expressly consent to our processing of your personal information:
3.2 Except as otherwise set out expressly herein, we do not disclose personal information about users to our advertisers (if any) but we may provide them with aggregate information or information in an otherwise anonymous form about our users (for example, we may inform them that 107 women, from KZN, have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, individuals with a particular interest).
3.3 We may make use of the personal information we have collected from you to enable us to comply with advertisers’ wishes by displaying their advertisement to that target audience.
3.4 In addition, we may use other companies, agents, or contractors to perform services on our behalf or to assist us with the provision of access to the HOUSE OF DIDIE Website and the Services to you. For example, we engage services providers to provide marketing, communications, infrastructure, and information technology services, personalize and optimize our site and the online services, provide customer service, analyze and enhance data, including users’ interaction with the online services, and process consumer surveys. In the course of providing such services, these service providers may have access to your personal information. We do not authorise these service providers to use or disclose your personal information except in connection with providing the services we request of them.
3.5 Only personal information that is necessary for the purposes stated in this Privacy Policy will be collected, stored, used, and otherwise processed by HOUSE OF DIDIE.
4. Disclosure of your personal information
4.1 The personal information that has been collected by HOUSE OF DIDIE, may be disclosed or otherwise processed by us if permitted by applicable law, if the necessary consent has been obtained from you and/or if the access, use, preservation, disclosure or other processing of such information is reasonably necessary:
4.1.1 for legal and regulatory compliance of applicable law, regulation, legal process, or governmental request.
4.1.2 for the purpose of conducting research and improving our products or services.
4.1.3 to enforce applicable terms of use and terms and conditions (including but not limited to this Privacy Policy), including investigation of potential violations thereof.
4.1.4 to detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues.
4.1.5 to protect against harm to the rights, property or safety of us, our users or the public as required or permitted by law, which includes exchanging information with other companies and organizations for the purposes of fraud protection and where applicable credit risk reduction.
4.1.6 We may share, transfer or disclose the information in our databases and server logs to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our databases or this website, or to take precautions against legal liability. We will inform you of any such transfer or disclosure if required to do so by law.
5. International transfer of information
5.1 If you visit our website outside of South Africa, any communications will necessarily result in the transfer of information across international boundaries.
5.2 In this instance, we will not send your information to a jurisdiction that does not have information protection legislation similar to that of the RSA, unless we have ensured that the recipient agrees to effectively adhere to the principles for processing of information in accordance with POPIA.
6. Your Rights and Obligations
6.1 You have the right to ask us to review the personal information that you have provided to us and make any changes to it.
6.2 You have the right to make a request for a copy of the personal information that we hold about you. Having provided adequate proof of identity, you have the right to request that we confirm, free of charge, whether or not the responsible party holds personal information about the data subject and request from a responsible party the record or a description of the personal information about the data subject held by the responsible party.
6.3 You have the right to request HOUSE OF DIDIE to correct or delete your personal information. However, HOUSE OF DIDIE will retain such personal information that it is required to retain in terms of any applicable law. We take reasonable steps to ensure that the personal information we collect, and store is accurate, complete and up to date. We also endeavour as best we can to delete any incorrect or unnecessary personal information, particularly in respect of your contact details.
6.4 You have the right to lodge a complaint with the Information Regulator in accordance with POPIA.
6.5 Please note that the HOUSE OF DIDIE Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, service providers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and cookie policies and that HOUSE OF DIDIE does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. This also applies to any third-party websites or content you connect to using our products and services.
6.6 How to lodge a complaint
Should you believe that we have used your personal information contrary to applicable law, you undertake to first attempt to resolve any concerns with us directly. Kindly click here to contact us and a member of our dedicated team will contact you. If you are not satisfied with such a process, you have the right to lodge a complaint with the Information Regulator in accordance with POPIA.
7. Security of your personal information
HOUSE OF DIDIE is committed to protecting the security of your personal information and will take all reasonable steps to secure the personal information that you submit to us, including your contact information. We use a variety of security technologies and physical, electronic, and managerial procedures to protect the personal information that we have collected, or that you have provided, from unauthorized access, use or disclosure. This will minimize the risk of loss, misuse, alteration, disclosure, and unauthorized access of your information that is under our control. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot always guarantee the absolute security of your personal information which is transmitted via the HOUSE OF DIDIE Web site which may be accessed by an unauthorized third party via for instance any unlawful activity.
8. Access to Information
POPIA together with the Promotion of Access to Information Act (PAIA) provide you the right to access information held about you.